We’re committed to delivering your precious pieces safely, securely, and as quickly as possible. Our shipping policy is designed to give you full transparency and confidence throughout your buying journey.
Order Processing
All orders are processed from our Bangkok office, Monday through Friday (excluding Thai public holidays).
Orders placed before 1 PM (Thailand Time) are typically shipped within 2–3 business days.
Once your order is shipped, a shipping confirmation email will be sent with tracking details (if applicable).
Free Global Shipping
Orders above USD 500 qualify for free international shipping via FedEx, EMS, or Registered Post, depending on the destination and preference.
Orders Below USD 500 – Choose from 3 Options:
Buy Now, Ship Later (Free)
Purchase now, and we’ll hold your items until your combined orders reach USD 500+, then ship for free.
At checkout, enter the following to bypass shipping charges:
Country: Thailand
City: Bangkok
Region: Bangkok
Address: Hold at CJ Jewelry Office
- Buy & Ship Now (With Shipping Fee)
Prefer not to wait? You can ship any order under USD 500 immediately by selecting a paid shipping method at checkout. Rates vary by country.
Shipping Destinations
We offer international shipping to most countries. However, some locations may restrict the import of diamonds or high-value items. Please contact us at hello@gemsbydynamic.com for assistance before ordering.
Shipping Protection
All items are:
✅ Fully insured in transit (excluding standard airmail)
✅ Carefully packaged to ensure safety
✅ Shipped via trusted carriers like FedEx, EMS, and Registered Post
Note: We do not ship to P.O. Boxes. A valid shipping address and phone number are required.
Estimated Delivery Time
| Shipping Method | Estimated Delivery Time |
|---|---|
| FedEx / Express | 3–5 business days |
| Registered Post | 1–2 weeks |
| Standard Post | 4–5 weeks |
Delivery times may vary due to customs or remote area access.
Customs, Duties & Taxes
Import duties, VAT, and other local taxes are not included in our pricing.
Customers are responsible for any fees levied by their country’s customs authorities.
If a shipment is delayed, held, or returned due to unpaid duties, the customer will be responsible for all return or re-shipping costs.
Delays & Disclaimer
While we strive for fast and safe delivery, CJ Jewelry is not responsible for courier or customs delays.
Our team will always support you in resolving any shipping issues quickly.
COVID-19 Precautions
We continue to follow strict hygiene protocols while handling and packing all orders. Though most deliveries are running on schedule, slight delays may occur due to regional restrictions.
Questions?
If you have shipping-related questions, special delivery requests, or concerns about your order:
📧 Email: chotu_sonail@yahoo.com
📞 Phone: +66959499455 | +16475613913
🌍 Website: www.egemworld.com